Frequently Asked Questions
do I know I am getting the best rate available?
at Resort Access, our rates are constantly reviewed to always ensure the best
pricing available at any given time. In fact, the vast majority of our
resorts and hotels maintain a direct link to our booking engine and as
a result, they are able to update prices on a daily basis if necessary
to always provide the greatest discounts obtainable. Furthermore, the
substantial buying power of the Resort Access helps us to negotiate
special rates from suppliers that when combined in our various
vacation packages, the resulting discounts are virtually unbeatable.
there ever more than a $100 deposit required?
Yes, however only when the reservation is booked within thirty days of
the scheduled arrival date. Typically, the $100 deposit is all that
is required to confirm your reservations regardless of total price.
You do not need to pay in full until 30 days prior to your vacation at
the vast majority of our resorts. However, there are a handful of
villa/condominium resorts that may require different payment
procedures. Further details are provided on the individual resort
ever a service fee for using Resort Access?
Resort Access never charges a fee for reservations or services
of any kind. In fact, we are confident that you will find our prices
to provide substantial savings over the vast majority of alternative
online vacation planning resources.
are the advantages of using the
While we at
Resort Access would
like to think our advantages are too numerous to list, here are a few
key benefits we believe you will appreciate.
There is never a service fee when using Resort Access.
generally only require a $100 deposit for reservations made more
than 30 days in advance where others often require payment in full
at time of booking.
prices are virtually unbeatable. Through constant monitoring and
tight-knit relationships with all participating suppliers, our rates
are consistently reviewed to always ensure the best pricing
available at any given time.
revision and the cancellation policies are among the most lenient in
the travel industry today.
Planning Center offers unparalleled levels of service from a
professional and courteous staff.
if my plans change and I have to make revisions or cancel?
There is never a charge for revisions, however, requests for changes
in room-type and/or travel dates are subject to availability and
surcharges may apply. In regards to cancellation policies, there is
no charge for cancellations received at least 30 days prior to the
originally scheduled arrival date unless otherwise noted in your
individual confirmation. For cancellations received with
less than 30 days advance notice, a penalty of $25 will be imposed by
Resort Access. Additionally, most resorts and hotels will
impose a supplier penalty equal to one night's room and tax for
cancellations received 2-7 days prior to the original check-in date.
Please be advised that a handful of our villa/condominium properties
may impose more severe penalties. The exact policy for each property shall be provided to you prior to
confirming your reservations within this site.
can I find details on Florida
Direct' Terms and Conditions?
While many details of Resort Access' Terms and Conditions are
scattered throughout the site in the form of instructions and special
notes, you may click here to review our
Terms and Conditions in their
it possible to speak with a representative when making
Absolutely, in fact we encourage you to speak with our representatives
when arranging your Florida vacations. We believe that one of the
most important aspects in planning a great vacation, is selecting the
most appropriate resort or hotel based on your own individual taste
and requirements. Resort Access is actually based in Florida
and our representatives are personally familiar with the vast majority
of properties featured within this site. Therefore, we have the
utmost confidence in our ability to provide accurate and objective
information to help ensure that your next Florida vacation turns out
exactly as you envision it. Not to mention, our Vacation Planning
Center offers the same great rates, packages and specials that you
will find right here online.
Still Have Questions?
Contact Our Vacation Planning Center For Assistance.
1 - 888 -
215 - 4922
TOLL-FREE WITHIN THE U.S. AND CANADA
International Calls: 407 - 876 - 3400