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Terms and Conditions

Resort Access International, Inc. (Resort Access) is licensed, bonded and registered as a Seller of Travel in the state of Florida, Registration No.: ST-26171.

General Information: All prices and information provided within this website are accurate as of the most recent update, however are subject to change without notice. Updated information shall be provided at time of booking, when applicable. Package prices and inclusions are guaranteed only upon receipt of a deposit by Resort Access.

Reservations: Reservations may be made either online or directly through the Resort Access Vacation Planning Center at 1-888-215-4922. Reservations shall not be considered confirmed until a deposit is received and an official confirmation has been issued by Resort Access.

Deposits / Payments: A deposit of $100 is required to reserve your Resort Access vacation. Final payment must be received at least 30 days prior to scheduled arrival date or reservation shall be subject to immediate cancellation. Bookings made within 30 days of arrival are subject to immediate payment in full. Payment constitutes acceptance of these terms and conditions. 

Vacation Documents: Vouchers shall be issued within ten days of receiving payment in full. Bookings made within 15 days of arrival, will be subject to a $15 service charge for overnight delivery. It is the responsibility of the vacationer to confirm the accuracy of all documentation.

Revisions: Any changes to confirmed packages requested 30 days or more in advance, are free of charge when available. Those made within 30 days of the scheduled arrival date, when available, are subject to a $25 per package revision fee, plus applicable supplier penalties.

Cancellations: If cancellation is received 21 days or more prior to the scheduled arrival date, a penalty of $25 per room will be assessed. Cancellations received within 21 days, are subject to $25 plus all penalties charged by suppliers which are typically the equivalent of one or two nights room rate plus tax and resort fee. Resort imposed penalties vary by property and shall be provided at time of booking. In the event no cancellation notice is received prior to the scheduled arrival date, all payments made to Resort Access shall be forfeited.

Refunds: Refunds are not available for any unused portions of your package, except where proper notice of cancellation is received by Resort Access prior to the commencement of travel. Resort Access reserves the right to substitute components of equal or greater value. Requests for refunds must be made in writing within thirty (30) days of the completion of your vacation. Direct all correspondence to:

Resort Access International, Inc.
2582 South Maguire Road
Suite # 266
Ocoee, Florida 34761

Not Included: Transportation to and from destination, additional bedding charges when applicable, deposits required by suppliers when applicable, incidental guest charges, gratuities, meals and activities are not included, except where otherwise noted. Some options may not be available in certain areas.

Car Rental: Category and length of contract are determined by the package selected. Base rental fee is included in package price. Valid driver’s license must be presented, age restrictions apply. Applicable taxes and airport fees, optional protection plans, cash deposits, fees for additional drivers, drivers under 25, and other options are the sole responsibility of the renter.

Responsibilities: Resort Access is an authorized Tour Operator in the State of Florida and is responsible for packaging the various components of the vacations described within this website. The various suppliers within this website are independent contractors and are NOT the agents, employees or partners of Resort Access. Resort Access does not accept any liability for the actions or wrongful omissions of these suppliers. Furthermore, neither Resort Access nor any subagents are to be held responsible for personal injury, loss or damage of property, or additional expense resulting from government action, strike, acts of aggression, weather, acts of God, or any other matter beyond the reasonable control of Resort Access. In addition, it is mutually agreed by and between you and Resort Access, that all disputes pertaining to these policies and procedures shall be litigated, if necessary, in and before a court located within the State of Florida.

Void Where Prohibited: All offers contained within this site whether offered by Resort Access International, Inc., it's partners, third party suppliers or otherwise; are void where prohibited by law.

Privacy Policies

This privacy policy discloses the privacy practices for www.ResortAccess.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1.   What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.   What choices are available to you regarding the use of your data.

3.   The security procedures in place to protect the misuse of your information.

4.   How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to arrange accommodations per your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website or via phone, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Reservations / Bookings

We request information from you on our reservation form. To book a vacation through us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your reservations. If we have trouble processing any of your vacation components, we'll use this information to contact you.

Links to External Sites

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

 

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